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Privacy Policy

Privacy Statement

WHAT DO WE DO WITH YOUR INFORMATION?

Your privacy is our top priority. We will not rent, sell or share personal information about you with other people or non-affiliated companies.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our new products and other updates. You can always opt-out of these emails.

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, return a purchase or complete a contact form, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to opt out.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at Ann Clark Customer Service or mailing us at: Ann Clark Cookie Cutters 453 Quality Lane, Rutland, VT, 05701, United States.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

ECOMMERCE SOFTWARE

Our store is hosted on a cloud-based third party e-commerce platform that allows us to sell our products and services to you.

We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our website and third-party providers. Your data is stored on secure servers behind a firewall. All secure data is encrypted with a 2048 bit encryption strength Secure Socket Layer (SSL) certificate using SHA2 hash. Our ecommerce software meets or exceeds the latest requirements set forth by the PCI Security Standards Council as they pertain to computer networks and systems, virtual and physical, which reside under the physical control of our ecommerce partner.

PAYMENT:

We can accept payment using Visa, Discover or Mastercard on our website. Payment will be taken immediately upon our acceptance of your order. We use Paypal Pro to process our online transactions. As a result, all financial or credit card data you supply will be processed and stored by Paypal. For direct credit card payments data security and privacy would fall under the Paypal’s privacy policy https://www.paypal.com/webapps/mpp/ua/privacy-full.

You can also pay using the Paypal Express Checkout. If you choose to pay using Paypal Express Checkout, the payment would fall under the Paypal User Agreement https://www.paypal.com/us/webapps/mpp/ua/useragreement-full#3.

Paypal complies with the Payment Card Issuer (PCI) requirements on data security, and any payment card information and other financial details collected by Paypal will be stored and used in accordance with those security standards. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with 2048 bit encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

GOOGLE ANALYTICS

To help analyze how visitors use this website, we use a third party software called Google Analytics. Google places small text files called “cookies,” on your computer to collect anonymous internet log information. This information is transmitted directly to Google and is processed into statistical reports for activity exclusive to this website. No personally identifiable information is collected about you unless you explicitly submit that information on this website.

For more information on how Google Analytics works please visit https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

GOOGLE ADWORDS REMARKETING

At times, we use Google AdWords Remarketing to advertise to customers who visited our website. AdWords remarketing works by placing a cookie on your computer and displaying ads that are relevant to what you viewed on our website. THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE US ACCESS TO YOUR COMPUTER. Google AdWords Remarketing allows us to customize our marketing to only display ads relevant to your shopping history.

If you wish to be excluded from Google’s anonymous statistical reports and remarketing visit Google Analytics' currently available opt-outs for the web.

AGE OF CONSENT

We designed this website for a general audience. This website is not directed to children under the age of 18. Please do not provide us with any information whatsoever, if you are under the age of 18. If we have unknowingly collected information without parental consent, from a user under the age of 13, we will remove his or her information from our files.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact Ann Clark Customer Service or mail Ann Clark Cookie Cutters:

[Re: Privacy Policy]

[453 Quality Lane, Rutland, VT, 05701, United States]