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Privacy Statement

What do we do with your information?

Your privacy is our top priority. We will not rent, sell or share personal information about you with other people or non-affiliated companies.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our new products and other updates. You can always opt-out of these emails.

Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, return a purchase or complete a contact form, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to opt out.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at Ann Clark Customer Service or mailing us at: Ann Clark Cookie Cutters 453 Quality Lane, Rutland, VT, 05701, United States.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Payment:

We accept payment on our website using Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Meta Pay, Shop Pay, and Diners Club. Payment will be authorized upon placement of your order, then charged when your order is processed for shipment. We use Shopify Payments to process online orders. All financial or credit card data you supply will be processed by Shopify, and its security and privacy fall under the Shopify privacy policy.

You can also pay using Paypal, Google Pay, or Shop Pay express checkouts. If you choose to pay using express checkout, the payment would fall under the Paypal User Agreement, Google Pay Terms of Service, or Shopify Consumer Terms of Service.

Our store and its service providers adhere to the standards for secure handling of credit card information set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. Any payment card information and other financial details collected by Shopify will be encrypted, used and deleted in accordance with those security standards.

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with 2048 bit encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Google Analytics

To help analyze how visitors use this website, we use a third party software called Google Analytics. Google places small text files called “cookies,” on your computer to collect anonymous internet log information. This information is transmitted directly to Google and is processed into statistical reports for activity exclusive to this website. No personally identifiable information is collected about you unless you explicitly submit that information on this website.

For more information on how Google Analytics works please visit https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

Google Advertising

At times, we use the Google advertising platform to promote our products to customers who previously visited our website, or may have interest in our products. This advertising works by recognizing anonymous cookies or anonymous logged-in user sessions. You may customize your ad preferences, or opt out of Google personalized ads entirely, at My Ad Center in your Google account.

Age of Consent

We designed this website for a general audience. This website is not directed to children under the age of 18. Please do not provide us with any information whatsoever, if you are under the age of 18. If we have unknowingly collected information without parental consent, from a user under the age of 13, we will remove his or her information from our files.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact Ann Clark Customer Service or mail Ann Clark Cookie Cutters:

[Re: Privacy Policy]

[453 Quality Lane, Rutland, VT, 05701, United States]

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